Single Customs Broker Solutions for Shippers

Moving to a single customs broker: why wrestle with the risks and complexities of multiple freight forwarders performing customs clearance on your behalf?

TNETS’ Single Customs Broker Solution delivers:

  • 100% customs compliance in terms of timeliness and accuracy
  • guaranteed costs savings on customs processing
  • full visibility of all customs activity
  • free advice on HS code and FTA usage potentially saving you millions
  • a suite of useful reports to demonstrate how we maintain compliance on your behalf

single broker solutions

With swift, accurate, and cost effective outsourced customs processing, TNETS puts the power of trade compliance back in your hands. At the same TNETS gives you the full flexibility when it comes to choice of freight forwarder(s).

TNETS has single broker relationships with dozens of shippers and is working with hundreds of freight forwarders on collaborative basis daily to ensure goods are processed through customs swiftly and accurately. TNETS process thousands of customs transactions per day for shippers, forwarders, importers, exporters, traders and manufacturers.

Key Benefits of moving to a Single Customs Broker Solution

  • In-House National Customs Approved Customs Declaration Technology Means No Licences To Buy Or Expensive Software And Hardware To Maintain
  • Preserves And Enhances Existing Shipper / Freight Forwarder Relationships By Separating Customs From Freight
  • Allows Greater Flexibility In Freight Forwarder Selection By Separating Customs From Freight – Now Get The Best Of Both!
  • Single Party Accountability To Shipper For Operational Customs And Trade Compliance Matters Removes Handoff Issues Between Service Providers
  • In-House Team Of Fully Qualified And Experienced Customs Qualified Declarants Around The World And Around The Clock
  • Capable Of Dealing With Spikes In Customs Demand Especially At Peak Periods Such As Month And Quarter End
  • Single And Dedicated Focus On Operational Customs And Trade Compliance Matters At All Times
  • National  Customs Registered Service Bureaus Around The World Giving Direct Customs Access Not Through Intermediaries
  • Obtain The Lowest Possible Cost And Fastest Possible Speed Of Customs Compliance For All Shipments
  • 24/7/365 Customs Declaration Capability And Expertise Around The World
  • Seamless EDI Integration To ERP, WMS And Other Third-Party Solutions For Straight Through Customs Processing
  • Built-In Management Modules For Specific Customs Facilities Available Around The World
  • Removes Risk Of Data Leakage By Limiting Number Of Eyes And Hands On Sensitive Corporate Data
  • Single System For Customs Limits The Possibility Of Keying Errors, Omissions, Through Unnecessary Re-Keying And Data Transfers

The job of the customs broker involves the following:

  • analysis of shipping documentation to ensure compliance
  • preparation and e-submission of documents to government agencies
  • correct classification of goods, determination of taxes, excises, and duties
  • serving as a liaison between the company, forwarders and carriers and government agencies
  • overall streamlining of the clearance process

In other words, it takes a lot of time, skill and effort to clear items through Customs.  Brokers must take into account various government regulations and individual customer requirements.

Furthermore, brokers must be familiar with the Customs laws, the tariff schedule and the specific regulations and restrictions for each type of import and each country.

Any errors in the clearance process can result in significant fines for the broker and the company.

So, what can customs brokers do to ensure a fast and efficient customs brokerage process?

1. Go digital

Times are changing and so are the ways we do business. Most manual procedures are being replaced by online programs. Digital technology makes it easier to submit documents, track the movement of goods, manage customs paperwork and stay current on latest trends.

TNETS connects to customs in most jurisdictions electronically and has a range of solutions to allow usage of data directly from ERP and WMS systems and many other third-party technologies thus saving time, improving accuracy and removing the risk of data-loss. 

2. Be diligent

To ensure problem-free imports, brokers must always do their homework. They have to obtain detailed information about the shipment, review all applicable regulations, ensure proper classification and labelling and observe submission deadlines. This particularly applies to new commodities, since it allows sufficient time to address any issues or concerns.

TNETS keeps abreast of trade regulations, tariff, rules of origin and trade agreements and advises clients of such requirements on and ongoing basis. 

3. Determine the type of import

It’s important to check if the goods come with any special requirements or restrictions. For instance, alcohol, weapons, certain pharmaceuticals, animal products and chemicals need specific import licenses. Most countries prohibit things like toxic substances, cultural heritage goods and illegal products made from endangered species.

TNETS advises clients on tariff classification, import licences and documentary requirements in all jurisdictions. 

4. Make sure documentation is complete

To avoid fines, delays, and damages to the cargo, the customs paperwork must be complete, accurate and submitted on time.

The paperwork should include a detailed description of the goods, certificate of origin, packing list, bill of lading, SKU number and verified tariff classification number. Special permits for goods subject to other government regulations must also be obtained.

TNETS checks documentation in advance of movement of goods and advises clients on import licences, and in some jurisdictions applies for import licences on behalf of clients.  

5. Find ways to reduce import costs

Brokers should always check for ways to reduce import costs. For instance, certain goods qualify for preferential access, granted under so- called PTAs (preferential trade agreements). In this case, the import tariffs get reduced, but not completely eliminated.

TNETS keeps abreast of tariff codes, rules of origin and trade agreements and advises clients of such gst and duty reduction opportunities on and ongoing basis. 

6. Correct errors

To ensure compliance, brokers need to identify any errors in the original entries. Then they should submit them to Customs, corrected and within specified time frames. Things to check include origin, the number of items i.e. surpluses and shortages, value and tariffs.

TNETS checks and corrects customer documentation as part of the customs declaration process to ensure clients avoid customs penalties and delays. 

7. Maintain detailed records

Companies must keep detailed records of all shipments, from procurement to payment for several years in most jurisdicitons. And this includes invoices, shipping records, proof of origin, markings, value adjustments etc. Customs brokers can do this on behalf of the client, following a written authorization by the relevant government body.

TNETS maintains searchable archives of all past declarations along with related trade documents making them instantly available to clients in case of customs audit. 

8. Stay current

International trade is a highly dynamic field. To avoid accidental non-compliance, brokers must keep up to date. Most of all it includes following international trade news, regulatory changes, and cross- border issues. Regular attendance of educational events such as compliance and risk management seminars is also advisable.

TNETS helps organise and provides expert speakers for trade and customs-related events around the world, and makes this expertise available to clients through dedicated client seminars and updates. 

9. Be responsible

Brokers must represent their clients to the best of their abilities. This includes full adherence to applicable customs laws. Any negligence or oversight can result in damage, delays and revenue losses. Additionally, It can also reflect badly on the reputation of both broker and client.

Brokers must know their scope of authority, make efforts to improve their skills and conduct internal audits to improve operational efficiency. At the same time, they are under obligation to provide accurate data and disclose any false or misleading information.

TNETS works on a zero-tolerance basis when it comes to compliance. TNETS reputation is founded on adherence to all customs laws and regulations and observance thereof is a core value throughout the company.

Hiring TNETS as your customs broker gives you access to a wealth of knowledge, skill, and experience. In other words, it spares you the hassle of navigating through the customs clearance maze yourself.


To arrange a free, no-obligation consultation, kindly contact +6567417344 or email us.